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Delivery Policy

Delivery methods

1.Cooperate with logistics:

a. Home delivery:

Black Cat, Hsinchu Logistics (Taiwan Mainland only)
Supermarkets: 7-11, FamilyMart (supermarket stores on Taiwan’s main island and outer islands)
Self-pickup (need to contact the seller)

b.Delivery days/region:

i.Home delivery

Delivery days/3-5 days

Applicable areas/Taiwan Main Island

ii..Supermarket pickup

Delivery days/5-7 days

Applicable areas/Taiwan Main Island

iii..Mailing (outlying island areas)

Delivery days/3-5 days

Applicable areas/Taiwan Islands area

2.Shipping instructions

a.After placing the order (excluding the day of ordering), it will be shipped in about 1-3 working days, excluding holidays.

b.Delivery time is Monday to Friday 9:00 - 18:00, no delivery arrangements on holidays

c.If there are a large number of orders during holidays or force majeure, shipments may be delayed.

d.If [Home Delivery] is selected: The actual delivery status will depend on the route arranged by the home delivery driver.

e.If you select [Supermarket]: Please pay attention to the arrival SMS and pick up the goods within 7 days after arrival. Please do not fail to pick up the goods without any reason; any shipping costs incurred will be borne by the customer.